Shipping Information
Processing Time: Orders are typically processed and shipped within 1-2 business days after payment is received. During peak seasons or sales events, processing times may be slightly longer, but we always strive to get your order to you as quickly as possible.
Shipping Methods: We offer the following shipping methods for domestic and international orders:
Standard Shipping: Estimated delivery within 3-7 business days for domestic orders and 7-14 business days for international orders. Please note that delivery times may vary depending on your location and local postal service.
Express Shipping: For faster delivery, we offer express shipping options with delivery within 1-3 business days for domestic orders and 3-5 business days for international orders. Additional shipping fees apply for express shipping.
Shipping Rates: Shipping rates are calculated based on the weight of your order and your shipping address. You can view the shipping costs for your order during the checkout process before making a payment.
Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online. Please allow up to 24 hours for the tracking information to be updated in the carrier's system.
International Shipping: We ship internationally to many countries around the world. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please note that shipping times for international orders may vary depending on customs clearance procedures in your country.
Order Status and Updates: You can check the status of your order and track its progress at any time by logging into your account on our website. We will also send you email updates regarding the status of your order, including when it has been processed, shipped, and delivered.
Delivery Issues: If you encounter any issues with the delivery of your order, such as delays or lost packages, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
Contact Us: If you have any questions or concerns about shipping, delivery, or any other aspect of your order, please don't hesitate to contact us. Our customer service team is here to help and can be reached via email at info@dreamfaith.us or through our contact form on the website.
Thank you for choosing DreamFaith! We appreciate your business and look forward to serving you.
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